¿ìè³É°æÊÓƵ's Student Counseling Center is a department within Student Services
that provides mental health counseling to students currently taking in-person classes
at the Troy campus. Our services are free and completely confidential. Students are
only seen on an appointment basis, which can be made by calling our office at (334) 670-3700.
Important Information & Emergency Contacts
If you experience a mental health emergency after hours, please contact:
Police - 911 Suicide and Crisis Lifeline - 988
Phone:(334) 670-3700 Fax: (334) 670-3790 E-mail:scc@troy.edu Address: Jack G Paden House, 112 Veterans Memorial Drive, Troy, AL 36082 Hours: Monday – Friday, 8 a.m. – 5 p.m.
*Office hours are subject to change based on holidays designated in the ¿ìè³É°æÊÓƵ
academic calendar.
Personal Counseling & Parent Information
College is often an exciting but stressful time for students. It is not uncommon for
problems to arise that may interfere with an individual's academic and personal success.
¿ìè³É°æÊÓƵ provides free, confidential mental health counseling to students currently
enrolled in at least 1 credit hour, on-site at the Troy Campus. The staff at the counseling
office has experience working with a variety of issues that college students face.
Some of these issues include, but are not limited to:
Students needing extensive or specialized services may be referred to the appropriate
community resource.
Students are seen only on an appointment basis, which can be made by calling our office
at (334) 670-3700.
The Student Counseling Center has compiled this list of resources for parents of students
at ¿ìè³É°æÊÓƵ. For more information, please contact our office.
Yes. There are exceptions, such as when there is a threat to your or someone else's
safety. Your counselor will review the confidentiality rules with you during your
first session.
Does counseling go on my academic record?
No. Your counseling records remain securely stored in our offices. Please click here for more information about the Student Counseling Center's Release of Counseling
Records Policy.
How much does it cost to receive personal counseling services at ¿ìè³É°æÊÓƵ?
Counseling services are free to students currently enrolled in at least one credit
hour on-site at ¿ìè³É°æÊÓƵ's Troy campus.
How many sessions can I attend each semester?
The counselors at the SCC provide short-term therapy. Therefore, the number of sessions
a student may attend is limited and left to the discretion of their counselor. It
is essential that students actively participate in sessions, work hard outside of
sessions, keep scheduled appointments, and reschedule with proper notice.
Will I be allowed to choose or switch my counselor?
No. Once assigned a counselor at our office, you will meet with that counselor for
your treatment at the Student Counseling Center. If, for some reason, you do not want
to continue meeting with your assigned counselor, but you wish to continue treatment,
we can refer you to another mental health agency.
What can I expect during the first session?
Before your initial appointment, we will send you an email with a reminder of your
appointment date and time and a link to our paperwork. We ask that you fill out and
submit that paperwork before your appointment. Your first session with your counselor
is considered an intake session and involves information gathering. You must be open
and honest with your counselor so they can figure out a treatment approach that will
best suit your needs.
Can I be seen right away or do I need to make an appointment to see a counselor?
You will need to make an appointment to meet with a counselor. We typically do not
see students the same day they make an appointment unless they are in crisis. You
can call our office at (334) 670-3700.
Does the counseling center prescribe medication?
No. We do, however, assist with referrals for medication when appropriate.
Can I get an excuse for missed classes, assignment or tests?
We DO NOT provide documentation for missed classes, tests, or assignments. Decisions
regarding requests for any other type of documentation will be left to your counselor
and considered only in extreme circumstances. In addition, we require at least one
week's advance notice for such requests.
Also, your recruitment group will be eating together one meal each day off campus;
please be prepared to pay for this. We also recommend having snacks and drinks in
your residence hall room during the week.
Can I get a medical withdrawal?
The counselors are not responsible for authorizing medical withdrawals. Our staff
can recommend them when it is clinically appropriate, but the ultimate decision is
not up to us. We cannot recommend them to students with whom we have had no or minimal
contact, especially when it is late in the semester.
What should I do if I have a friend that I am concerned about?
Be honest, and let your friend know that you are concerned about them and their well-being.
Give them our information and encourage them to contact us. Frame any decision to
seek and accept help as a sign of strength.
Does the Student Counseling Center provide documentation for emotional support/comfort
animals?
No, the Student Counseling Center does not provide support letters for emotional
support/comfort animals.
Troy Campus Counseling Staff
Jenny Duncan,Director/Counselor Jenny Duncan serves as the Director and Counselor for the Student Counseling Center
at ¿ìè³É°æÊÓƵ. She attended ¿ìè³É°æÊÓƵ where she earned a bachelor's degree
in Psychology and a master's degree in Counseling and Psychology. She is a Nationally
Certified Counselor as well as a Licensed Professional Counselor in the state of Alabama.
Jenny serves as a R.A.D. (Rape Aggression Defense) instructor and is certified in
both Basic and Advanced Self Defense.
Benjamin Arnold,Counselor Benjamin Arnold serves as a Counselor for the Student Counseling Center at ¿ìè³É°æÊÓƵ.
He earned a bachelor's degree in Psychology from Asbury University and a master's
degree in Counseling from Asbury Theological Seminary. He also completed a year-long
trauma-focused therapy learning collaborative through the University of Kentucky's
Child and Adolescent Trauma Treatment and Training Institute (CATTTI) and Yale University's
Child Study Center. Benjamin is a National Certified Counselor and a Licensed Professional
Clinical Counselor in the state of Kentucky, and he is currently in the process of
applying for licensure endorsement in the state of Alabama.
RayanneWard, Departmental Secretary Rayanne Ward serves as the Departmental Secretary for the Student Counseling Center
at ¿ìè³É°æÊÓƵ. She graduated with a Bachelor of Science degree from ¿ìè³É°æÊÓƵ.
Ellie Meredeth,Student Worker Ellie Meredeth serves as the Student Worker for the Student Counseling Center at Troy
University. She is a sophomore Social Work major from Dothan, Alabama.
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